D2C brands win on retention, not acquisition. We build the automation infrastructure that turns first-time buyers into repeat customers and loyal advocates — reducing dependence on paid ads.
See What We Build For YouThe cost of acquiring a new D2C customer has risen 60% in 3 years. Brands that win maximise lifetime value from every customer they acquire.
Cart abandonment is not a product problem — it is a follow-up problem. Recovery sequences sent within the first hour recover 15–25% of abandoned carts.
Brands obsessed with acquisition miss the most profitable growth lever: customers who already trust them.
Shoppers ask about sizing, materials, shipping timelines, return policies, and product comparisons before purchasing. Your AI answers instantly from your catalogue — reducing pre-purchase friction.
Order confirmations, shipping updates, and delivery notifications sent automatically. Post-delivery review requests and repeat purchase prompts triggered at the right moment. Cart recovery within 30 minutes.
Your D2C brand phone line handles order queries, return requests, delivery status updates, and product questions — all through AI voice, without customer support agents. Customers calling for post-purchase support get instant resolution at any hour.
Enterprise and high-value prospects often call before they convert. Your AI Voice Receptionist handles inbound demo requests, routes calls to the right team member, and captures lead details with precision — ensuring no high-intent caller falls through the gap.
Complete post-purchase journey: delivery notification, day 7 satisfaction, day 14 review request, day 30 related product recommendation, day 60 loyalty reward — based on purchase behaviour.
Meta catalogue ads showing the exact products a customer viewed but did not buy. Google Shopping for category and brand searches. Dynamic retargeting adapting creative to each user behaviour.
The Scaliq Approach
Every D2C & E-commerce client gets systems scoped to their specific operations, workflows, and compliance requirements. We've built for India and international markets — our AI handles multilingual conversations, regulatory nuances, and local context.
Schedule a 15-minute scoping callEngineers who deploy in days, not quarters. Every system measured from the first request — accuracy rates, response times, and business impact you can show your board.
Free 30-minute technical call · No obligation · India & Worldwide