Question 1

What makes Scaliq different from a traditional digital marketing agency?

Accepted Answer

We are a software and AI engineering company first. Every service we provide is backed by production-grade technology — RAG systems, LangGraph agents, and custom automation pipelines. Traditional agencies send reports. We build systems that operate autonomously and generate measurable outcomes.

Question 2

Do you work with international clients?

Accepted Answer

Yes. We work with clients across India, the US, UK, UAE, and Southeast Asia. All project delivery is fully remote and asynchronous-first. For AI and development services, timezone is irrelevant — we deliver through Git, Notion, and async video. For clients requiring real-time collaboration, we accommodate overlap hours.

Question 3

How long before I see results?

Accepted Answer

RAG and WhatsApp AI: live within 7 days of document collection. Workflow automation: deployed within 14 days. Website development: live in 7–14 days. Paid ads: first leads within 14 days. SEO: ranking improvements visible at 60–120 days. AI systems produce measurable impact from day one.

Question 4

How does the RAG AI service work in practice?

Accepted Answer

You provide your business documents — PDFs, Word files, spreadsheets containing your pricing, services, FAQs, and policies. We process them into a vector database, build an AI agent with your brand voice and rules, and deploy it on your website and WhatsApp. It answers customer questions from your data only — never hallucinating or inventing information.

Question 5

Can Scaliq build custom software, not just AI products?

Accepted Answer

Yes. Our technical development capability covers full-stack web applications, SaaS dashboards, internal tools, and API systems using Next.js 14, FastAPI, TypeScript, and MongoDB. We have delivered production-grade SaaS products, B2B marketplaces, and custom operational tools for clients across multiple industries.

Question 6

How does WhatsApp AI work for clients with multiple staff?

Accepted Answer

The AI handles all inbound messages on the business WhatsApp number. When a conversation requires human involvement — a complaint, a complex negotiation, or a VIP client — the AI flags it and your staff can take over seamlessly. The bot handles the volume; your team handles the exceptions.

Question 7

Can you integrate AI with our existing CRM or software?

Accepted Answer

Yes. We build API integrations with HubSpot, Salesforce, Zoho, Monday.com, Google Sheets, Airtable, and most major platforms. If your CRM has an API, we can connect your AI systems to it. Custom integrations are scoped as part of each project.

Question 8

Do you sign an NDA before starting?

Accepted Answer

Yes. An NDA is available and signed before any client materials, access credentials, or proprietary information is shared. Client data is never used to train models, and all AI systems run on client-isolated infrastructure.

Question 9

What if the AI gives a wrong answer to a customer?

Accepted Answer

RAG AI systems answer only from the documents you provide — they cannot hallucinate if the prompt engineering prohibits it, which ours does. If a question is not in your knowledge base, the AI returns your configured fallback message and routes to a human. Wrong answers almost always indicate a gap in the source document, which we fix within 24 hours.

Question 10

What support do you provide after launch?

Accepted Answer

All AI systems include 30 days of monitoring and free fixes post-launch. Monthly retainers include unlimited updates, model improvements as new data is added, and priority response within 4 business hours. We do not do one-time deployments and disappear — ongoing optimisation is how AI systems improve.

AI Voice Receptionist.

Outcomes, Not Deliverables

Every inbound call answered — zero missed opportunities

Lead qualification and appointment booking over voice

Natural conversation in English, Hindi, and regional languages

Seamless handoff to human staff when needed

Pricing

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